Delivery & Returns

We create every order with quality and care and this takes time, to ensure everything is perfect for you.

Please allow upto 15 working days from placing your order to receiving your dispatch email and tracking details. Don't worry, we will be in touch every step of the way, while we process your order.

We use Royal Mail tracked 48, alternatively you can select customer collection if local to Stafford.

As most of our items are custom made or personalised just for you, please note that unless an item is faulty, you will not be able to return your order to us. For a refund or exchange.

if you do receive a faulty item, please send us an email with your order number and we'll take it from there.

If you have any queries about sizes, colours etc, please chat to us before placing your order.

And don't forget we will work with you through the process of creating your perfect gift, clothing, merch etc. So fingers crossed there will be no hidden surprises when your order arrives, well there might be nice ones!